The Pool Stain Removers - Trusted since 2013

No.  All of our treatments work with the water still in the pool.  There is no draining, even after all the stains have gone.  The kit also includes our stain prevention polymer (SSE) to help stop stains from coming back.  

There are 4 reasons why we don’t sell our products in pool shops.  

1. Most pool shops must sign exclusive product supply agreements with their suppliers to get bigger discounts.  This means that they often agree to only sell the products that come from their distributor/franchise.  Ever noticed that all the products at the pool shop carry the same brand on the label?
2. If we did sell through pool shops, then the product cost would double because the pool shop (and the distributors/wholesalers) all add their profit margins onto the price you pay.
3. There is great money to be made for pool shops that suggest acid washing because they make good profit on the acid wash, and they also get to sell you all the start-up chemicals you need when the pool is filled back up.  Why would they suggest our kit and lose that money?
4. Some pool stores lack have the expertise to properly diagnose stains so they will likely sell you the wrong product.

You can safely swim again after 7 days. Even though our products are safe for swimmers, during the first 7 days the pH is low and it is working hard to break down the stains.  It is best to stay out of the water during this time as the low pH may be uncomfortable for some swimmers.

At our Strathfield, NSW manufacturing facility, we blend seven active ingredients to create our powerful stain remover. Most pool shop stain removers rely on a single, weak organic acids like citric acid, to remove stains.  Our unique, broad spectrum blend is significantly stronger and works on up to 14 different types of stains. We tackle a broader range of stains, which is why almost all of our clients see great results.  In 2025, 8 out of 10 clients had already tried another stain remover before using our product.

The products work on almost every pool surface type (except small inflatable kids’ pools).  It is effective on Pebblecrete Pools, Glass Pebble pools, Quartzon, Beadcrete, Marblesheen, Vinyl Liners, Fibreglass Pools, Epoxy Pools, Tiled Pools, Ecofinish, Painted Pools, and Natural Stone Surfaces. We have treated 20,000 pools since 2013.  

We recommend keeping pets out of the pool for the first seven days. That said, more than 200 clients have told us their pets drank or swam in the treated water right away — with no health issues.

We can still help you because we send our kits all over Australia.  More than 90% of our clients use the DIY kit because it is so simple. It comes with easy-to-follow instructions and a short video showing you exactly what to do.